Description based on the Specified Commercial Transactions Act
Seller name
Hirokazu Murakami
location
〒810-0024
Fukuoka City, Fukuoka Prefecture, Chuo Ward, Sakurazaka 3-5-49-301
telephone number
080-5600-2951
(Reception hours: Weekdays 10:00-17:00)
email address
Sales price
Listed on each product page (including consumption tax)
Required fees other than the product price
・Shipping fee
Varies by region and weight
1,450 yen (Korea) ~ 77,700 yen (Brazil)
Payment method and timing
・Credit card payment: Payment is made at the time of ordering
Delivery time of the product
After confirming your order, it will usually be shipped within 3 business days. *Excluding some areas and peak periods
Returns and Exchanges
As this is a food product, we cannot accept returns or exchanges for personal reasons.
If the product is defective or damaged, please contact us within 7 days of receiving the product.
Return Shipping Fee
In the case of defective products or incorrect delivery, we will bear the cost.
Any other charges will be borne by the customer.
Privacy Policy
Pure Japan International. (hereinafter referred to as "our company") recognizes that the appropriate handling of customers' personal information is a major responsibility and will endeavor to protect personal information in accordance with the following policy.
1. Acquisition of personal information
When ordering products, making inquiries, registering as a member, etc., we will obtain personal information such as your name, address, telephone number, and email address through appropriate and fair means.
2. Purpose of Use of Personal Information
The personal information we collect will only be used for the following purposes:
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Shipping and billing of products
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Inquiry response
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Introducing new products and services
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Analysis and improvement of usage status
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3. Provision of Personal Information to Third Parties
Except when required by law, we will not provide personal information to third parties without the individual's consent.
4. Safety Control Measures
We will take necessary and appropriate safety control measures to prevent unauthorized access to, leakage, falsification, etc. of your personal information.
5. Requests for disclosure, correction, deletion, etc.
We will promptly respond to any requests from customers regarding disclosure, correction, suspension of use, etc.
6. Changes to this Privacy Policy
This policy may be revised from time to time in response to amendments to laws and regulations, changes to management policies, etc.
[Contact Information]
Pure Japan International.
〒810-0024 3-5-49-301 Sakurazaka, Chuo-ku, Fukuoka City, Fukuoka Prefecture
TEL: +8180-5600-2951
Shipping Policy
■ Delivery area
Our products can be delivered both within Japan and overseas (excluding some areas).
■ Delivery company
Domestic: Yamato Transport, Japan Post, Sagawa Express, etc.
Overseas: DHL, FedEx, EMS, etc. (varies depending on country/region)
■ Number of days until shipping
Once your order is confirmed, it will usually be shipped within 3 business days.
Hours may vary slightly on weekends, holidays, the New Year holidays, and during busy periods.
■ Estimated delivery time
Domestic: about 1 to 3 days
Overseas: Varies by region (Asia: approx. 5-10 days, Europe and the US: approx. 7-14 days)
■ Shipping Fees
Shipping fees vary depending on the product and delivery area. Details can be found when placing your order.
We may run promotions that offer free shipping on purchases over a certain amount.
■ Customs and import taxes
When shipping overseas, local customs duties, import taxes, etc. may occur. Please note that these costs will be borne by the customer.
■ Regarding damage or loss during delivery
We will do our utmost to resolve any issues that may arise during delivery. If the item is damaged or lost, please contact us within 7 days of receiving the item.